PTCL Broadband Student Package

Pakistan Telecommunication Company Limited is offering special 30% discount package for the students on 1 Mbps connection on high speed broadband services.

Pakistan Telecommunication Company Limited is giving better services to growing student segment of Broadband customers in recent years with the confidence that this package will continue to facilitate students in their educational requirements.

PTCL by launching this package has again reinforced its commitment to provide its customers with seamless services to fulfill the requirements of all the segments of rapidly growing family of PTCL Broadband customers.

EVP Multimedia and broadband, Syed Zomma Mohiuddin said that the aim behind offering this package is to provide uninterrupted service to all our existing and new student customers. He also said that we take this opportunity to thank the loyal customers of PTCL in displaying great faith in Broadband services being offered.

All other packages of greater than 1 Mbps i.e., 2 Mbps and 4 Mbps on high speed broadband services will not have the student package discount applicable which is effective from 1^st March 2010 onwards.

Broadband Student Package

Option 1 & 2: Order registration by submitting form at ‘PTCL OSS/CSCs’ OR emailing the form to ‘ PTCL Contact Center’.

1. Kindly visit the broadband student link and access the form http://www.ptcl.com.pk/student/index.php
2. If your institute is registered with PTCL, then please process with the filling of the form. In case your institution / university is not yet registered with PTCL then please request your institute / university administration to do by calling 0800-80800.
3. After completing the form, press “Submit Your Request” tab.
4. A link will appear on the top of the page to download the form in PDF format. Please Download the PDF file and have it printed.
5. This printed form has to be then validated (signed and stamped) by any of the following officials of your institute/ university.
   
   • Dean
   • Principal
   • Head of the Department
   • Professor
   • Lecturer
   • Any faculty member or
   • Administration staff of your institute

The completed and validated form can be taken to the PTCL One Stop Shops or customer services Centers for order entry and validation. OR the completed and validated form can be scanned and emailed to the following email address: student.broadband@ptcl.com.pk

1.    The order can also be placed by calling contact center 0800-80800
2.    The call center agent will guide you through the procedure of order registration and validation of your request by our CSR contacting your institute/university administration.

FAQs – PTCL Broadband Student Package

 

Q No.1 What is Broadband Student Package?

Student Broadband Package is a special discounted offer for students, faculty members, and administrative staff of Universities, institutes and Schools.

Q No.2 How would I know PTCL Broadband Student Package is available in my city?

Student Broadband Package is available in more than 318 cities across the Pakistan including Islamabad, Lahore, Rawalpindi, Karachi, Peshawar, Hyderabad, Quetta, Faisalabad, Multan, Gujranwala, Sialkot, and Sheikhupura. New cities are updated regularly. To know Student Broadband package is available in your city? Please call at our help line 1236

Q No.3 How much I have to pay for the Broadband Student Package?

Student Broadband package is available on 1 MB connection with the following applicable tariffs

DSL-1Mbps @ Rs.839 per month (unlimited download)

Q No.4 How can I apply for the Broadband Student Package?

You can apply for the Broadband Student Package from either of the following two ways

1. 1. Order Booking at 0800 80 800

The order can be placed by calling our contact center 0800-80800.The call center agent will guide you through the procedure of order registration and validation of your request.

1. 2. Order booking via Online Application Form

Students and Faculty /Staff members can apply online for Student Package through URL (http://www.ptcl.com.pk/student/index.php) or visit www.ptcl.com.pk

An Order Entry form will be displayed fill it with the requested information and press “Submit Your Request” tab.

An option will be available on top of the page to download the form in PDF format. Please download the file and have it printed and validate it from your concerned institute.

Q No.5 How can I validate the online application form and who is eligible to validate it?

You can validate the printed form from your institute/university. The below officials of your institute/university can validate (Sign and stamp) the form

v     Dean/Principle

v     Head of the Department

v     Professor /Lecturer

v     Any faculty member or Administration staff of your institute

The completed and validated form can be taken to the PTCL One Stop Shops or Customer Services Centers for order entry and validation. It can be scanned and E-mailed to the following address student.broadband@ptcl.com.pk

Q No.6 I have applied for the Broadband Student Package but I have not heard anything from PTCL?

It takes normally seven days for the application to be processed and validated through the concerned officials of the PTCL. There are different reasons for the delay

v     Your application is not validated.

v     Your institute has not confirmed your association with the institute.

v     We are not able to contact your institute.

Once your application is verified PTCL personnel will contact you for the provisioning of the services. For the status of your application please call at 1236. 

Q No.7 What will happen once the application for Broadband Student Package is submitted?

Once application is successfully submitted, we will process you application for verification and once your application is verified you will be intimated accordingly for the provisioning of the services.

Q No.8 Can I avail Broadband WiFi service on Broadband Student Package?

Broadband WiFi service is not available to Student Broadband Customers.

Tagged with: 30% discount on 1 Mbps PTCL package • DSL discount package • dsl student package • ptcl broadband student package • student package • student package prices

Filed under: Ptcl Broadband Pakistan

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