PTCL has introduced Personal Global Number on its landline to facilitate its valued customers. Launch of personal global number as a high end value added service will enable PTCL customers to use landline more effectively and productively. They will be able to plan and receive scheduled/unscheduled call diversions at as many as six different locations using timetable and temporary routing codes respectively.

This service also provides customers with multiple incoming and outgoing features eg incoming/outgoing calls screening, incoming calls security etc. Not only this, customers will also be provided the facility of out dialing from anywhere in Pakistan using 1229 IVR and login information yet enjoy the unified billing, ie, the bill will be sent to the personal global number which is subscribed for this service.

EVP Consumer services Aasif Inam said that this new service will add more value to our landline service and further enhance PTCL image as a customer friendly service provider. SEVP Commercial Naveed Saeed said that the launch of Personal Global Number is a radical milestone achieved by PTCL in innovation and technology.

Package Tariff:
No service subscription required.
Monthly charges of Rs 50 / month

Service Benefits:
*A sense of mobility on conventional PTCL landline.
*Scheduled/Unscheduled Call diversions on 06 different location as per requirement
*Out dialing from anywhere in Pakistan using Personal Global Number (UPT#)
*Handy incoming & outgoing features bundled in one service.
*Unified billing.

How to Subscribe:

Customers can subscribe to personal global number by dialing 1236 or 0800- 8-0800, whereas post subscription of incoming/outgoing call management and complaint registration can be done through 1229 IVR or 1218.

More information about the service can be obtained from helpline: 1236.

For More Details please visit PTCL Site

Pakistan Telecommunication Company Ltd (PTCL) has announced that it will add “9? digit with all public sector telephone numbers for Karachi and Lahore – those starting with 9 digit, with effect from July 01,2010.

For instance, 042-920-4466 will become 042-9920-4466

Earlier, Digit “3” was added to all existing 7 digits numbers of Karachi and Lahore except the numbers starting with “9”.

It is important to understand that extra digits have been added to the existing phone numbers and not the area codes. Army exchanges are exempted from this change and their numbers would remain the same.

For customer with awareness and facilitation for PTCL requested PTA that the new series plan should run parallel to old one for a period of one year w.e.f July 01, 09 till July 01st, 2010. However at the completion of this period to ensure connectivity and customer convenience, customers would now hear an announcement advising them to add digit 3 or 9 to get through on PTCLKarachi and Lahore incase they forget to dial the new required digit.

SEVP Commercial Naveed Saeed said PTCL in this regard also plans to run an awareness campaign to save our customers from any inconvenience and connect them without any problems.

Aasif Inam EVP Consumer Services said this will apply to all callers calling on PTCL landline in Lahore and Karachi from PTCL landline, Mobile, NTC, SCO or other LLOs and we are specially focusing upon publicizing the change to save our customers from facing any inconvenience.

Zong: Jitnay Chahain Sms Karain

Zong always focuses on giving innovative things to make SMS communication easier like its new package that offers 500 SMS a day for Rs. 2.5 plus tax.

Zong was the first operator in Pakistan to introduce Daily SMS Bundle to provide its customers a simplest way to SMS 24/7 and now it has the largest variety of SMS Bundle packages to choose the package most suitable for a lifestyle.

To Subscribe:

Dial *704# to activate

Charges:

Rs. 2.50 plus tax per day

Terms & Conditions:
*500 SMS for whole day for only Rs 2.50 + Tax
*On exceeding 500 SMS, additional SMS will be charged as per tariff plan
*This bundle is valid for 24 hours only
*In order to re-subscribe, your number should be active and you must have sufficient balance available.

Zong On Hay – Win SMS, Free Minutes, Cars, Bikes and Cash

Zong has announced rewards for those who will remain on its network with number switched on – yes, just keeping your number switched on, may get you free SMS, minutes and a chance to win prizes including Suzuki Mehran, Bikes and cash.

This is first of its kind reward program for prepaid cellular users. Zong says that this program is designed to gain the most out of a consumer based reward programs which sidelines the usual practice of all operators of offering Sim lagao/Jagao campaigns.

Free SMS:

Customers will get free SMS based on the number of days they keep their phone on !

For example if a customer keeps his phone on for 5 days; on day 6th day subscriber will receive a SMS that he/she has won 10 free SMS and should call on 710 to redeem them. These free SMS are valid for 2 days. If the subscriber keeps their phone on for 5 more days until day 10; on day 11, they will receive a further 15free SMS ( redemption process will remain same). The grid below shows the free SMS received by 1 subscriber depending on how many days their phone is kept on.

Example : If you keep your phone on for 31 days, they will have received a TOTAL of 150 free SMS from ZONG – 10 free SMS after 5 day, 15 free SMS on 11th day, 20 free SMS on day 16, 25 free SMS on day 21, 30 free SMS on day 26 and 50 free SMS on day 31.

Therefore if you keep your phone continuously on for 120 days, the total number of free SMS you will receive from ZONG in this period is 865 SMS.

Please note:
1)All incentives are given automatically on redemption through 710 you will receive a SMS as you are eligible.
2)This reward is time based.

Free Minutes and SMS

In addition, if you spend more than or equal to Rs 210 in the last 30 days, you will receive additional free SMS and free On-net minutes. The grid for this is given below:

Example:

For example, if you spend Rs 210 in the last 30 days from the beginning of this offer, you will receive 5 free on net minutes and 20 free SMS, valid for 3 days.

In the next 30 days, if you spend Rs 300, you will receive 20 free on net minutes and 30 free SMS, valid for 3 days. You will receive a notification via SMS, all you need to do is call 710 to redeem your free minutes and SMS.

Lucky Draw:

15 days from the start of the campaign, there will be a lucky draw for Subscribers who have kept phone on for 15 days continuously will be eligible for participation. Also, for every day they keep their phone on after the 15th day they will get them many extra entries in the lucky draw .

There will be 3 types of lucky draws held the details of which are shown below. For each type there will be qualifying number of days (15) that the phone must be kept continuously “ON” and for every subsequent day the phone is kept on a new entry will be awarded in the lucky draw.

The table below shows the qualifying number of days and prizes.

Lucky Draw for Suzuki Mehran
1)All ZONG prepaid subscribers who have kept their phone on continuously for more than 15 days are automatically eligible for this draw.
2)Draw for Suzuki Mehran will be done monthly through a computer program and winners will be notified by SMS to visit their nearest CSC for further details.
3)Tax is deducted on prize @ 20% of value.

Lucky Draw for Bikes
1)All ZONG prepaid subscribers who have kept their phone on continuously for more than 15 days are automatically eligible for this draw.
2)Draw will be done weekly through a computer program and winners will be notified by SMS to visit their nearest CSC for further details.
3)Tax is deducted on prize @ 20% of value.

Lucky Draw for Cash Prizes
1)Any ZONG prepaid subscriber who has kept their phone on continuously for 15 days is automatically entered into this lucky draw.
2)Lucky draw for cash prizes will be held daily after 15 days from the start of the campaign.
3)There are daily cash prizes for Rs 1000 and Rs 500.
4)The cash prizes will be handed over to the winning subscribers through the CSCs.
5)Each winner will be sent an SMS, they will have to go to their nearest CSC, with winner notification SMS, original CNIC, MSISDN.
6)Tax is deducted on cash prize money @ 20% so winners of Rs 1000 will receive Rs 800 cash in hand and winners of Rs 500 prize will receive Rs 400 cash in hand
7)For cash prizes, subscribers who generate more than Rs 50 in 3 days, get an extra entry into the cash lucky draw.

Terms & condition
1)Each winner will be notified via SMS and all prizes must be collected from Customer Services Centers within 5 days of receiving SMS notification (this applies to cash, bike and car prizes) otherwise it will be void
2)Prizes will only be given to winners whose names and CNIC matches the name and CNIC on the winning number.
3)The decision of company on all awards will be final.
4)Validity of Free SMS for first 30 days will be 2 days, above 30 days is 3 days
5)Validity of free SMS/minutes given on basis of monthly usage will be 3 days each.
6)This is a limited time offer.

Now with addition of 10 cities in this phase, there are total of 25 cities being offered with LBC charges, something that other operators should start worrying about.

10 cities included in the list in current phase are: Chichawatni, Chistian, Chunian, Sargodha, Khushab, Muridke, Muzaffargarh, Pakpattan, Vehari and Hyderabad.

So Zong customers residing in above mentioned cities will get unlimited on-net calls for Rs. 7 plus tax per day.

How to subscribe:

All new and MNP subscribers get free subscription for one month, meaning that they will get this free calling facility for no additional charge for first month.

However, old customers can subscribe to this offer by sending an SMS to 522 as following:

Charges:

• For New and MNP Customers: Free of charge for first month, and then Rs. 7 per day
• Existing customers: Rs.7 per day

For more information contact helpline 310

Zong has introduced another handset offer, called Z100 with a price tag of Rs. 1,599 that will include:

• Z100 Handset
• Zong Connection
• 1000 Minutes (On-net)
• 1000 SMS

It is said that Zong will be announcing this handset pretty soon, maybe today or tomorrow at most. Earlier Zong and Ufone both have run successful handset campaigns, in fact Ufone just launched Ufone Icon yesterday. Apparently, the handset trend is going upward which is believed as a good way of earning loyal customers.

Further features of Z100 will be as following:

• FM Radio
• Torch
• Poly Phonic Ring Tones
• Loud speaker
• Phone Book Memory (300)
• SMS Memory (100)
• 6th Months Warranty

Note: Validity of using free minutes and SMS is 15 days

Handsets price is Rs. 1,599/- and will be available at ZONG franchises and retail outlets.

Along with helpline, Service Centers and email support- now Zong is offering you to register your complaints online by filling a simple form and telling your problem to Zong Complaint Management Portal.

Zong says that customers will be returned calls on resolution of complaints, however, resolution time is not mentioned at the time of complaint registry.

http://203.82.55.30/cmc/

System doesn’t give you any complaint number, that’s probably due to a fact that complaint system is being tested as of now.

Portal is also asking for username and password, which means Zong has plans to register its customers for complaint management portal. So let’s wait to see more on this support system, particularly the login thing, as its necessary to keep away the spam and un-wanted help seekers

Mobilink Jazz is offering free mins and free SMS to be credited into customers account immediately on every recharge of Rs. 100 or more.

Also, any recharge of Rs. 500 and above will entitle the customer to enter into a lucky draw to win 3 1800cc cars and return tickets to the destination of their choice anywhere in the world.

Bonus Details:

How to Avail:

Customer can subscribe this offer by dialing *107#

Terms & Conditions

• This promotion will be available to prepaid customers on all tariff plans
• All subscribers will be able to enjoy free minutes and free SMS as bonus on recharge on any recharge equal or greater than Rs 100 during the promotion duration
• Free Minutes and SMS will be awarded immediately after recharge
• Subscription fee of Rs 1.99 apply
• Bonus Minutes will be valid for On-net Calls and Bonus SMS will valid for all local networks
• The validity of minutes and SMS will be 5 days
• The minutes will be available for use between 9am-5pm only and SMS will be valid for 24 hrs.
• Customer can check status of their free minutes/SMS by dialing *110#
• This is a limited time offer

Telenor users can now pay their Postpaid Bills (Persona) and also can recharge their prepaid balance (Djuice & Talkshawk) through their easypaisa mobile account.

This service is available to all Telenor easypaisa mobile account holders.

That’s not all! With convenience also comes greater value. Win free minutes on every recharge of Rs.75 (for prepaid) and on every monthly bill paid of Rs.700 (postpaid).

Special Offer

• Talkshawk and Djuice Customers Win 25 free on net minutes on every Mobile Top Up of PKR 75 from your mobile account to your own number.
• Persona Customers (Easy, Simple and Karobaar packages only) Win 50 free on net minutes and 50 free SMS on Mobile Top Up of PKR 700 or above every month.

How to Recharge:

Prepaid Users:

Postpaid Users:

Pricing:

No fee will be charged on Airtime top up Transaction through Mobile Account.

Transaction Limits:

• For Talkshawk and Djuice customers: Min Transaction: Rs 10 – Max Transaction: Rs. 5000
• For Persona customers: Min Transaction: Rs 10 – Max Transaction: Rs. 5000

Features

• This service is available for all Talkshawk, Djuice and Persona customers.
• No extra charges.
• Mobile Account user will be able to purchase prepaid airtime for themselves and others who have Telenor prepaid connections.
• Mobile Account User will be able to pay their own postpaid bill or on behalf of other customers possessing Telenor postpaid connection.
• Cash in amount will be reimbursed to customers on Mobile Top Up transactions.

To increase the sale of EVO devices PTCL is offering a sales discount type offer. If you are and existing Evo user you can easily get this offer, Just refer EVO to your 5 friends and get 25% discount in your monthly charges for 5 months.

How it works?

First of all you must be an existing Evo Postpaid subscriber. Get a friend or family member to sign up for a new Evo connection and PTCL will give you 25% off from your next monthly bill. You can refer as many friends as you want! PTCL will give you 25% off each month for every friend that you sing up! i.e.  Refer 3 friends and get 25% off for next 3 months.

How to do it?

Fill in the contact details of anyone you think might be interested in an Evo connection in the form that can be found HERE. Your friend will get an email letting them know that you have referred them for an Evo connection. PTCL will also call your friend to confirm their order. If your friend signs up PTCL you will  get 25% off on your next bill.

Note:

• This offer is only valid for our existing Evo postpaid subscribers, however your referred friends can choose any package (prepaid or postpaid).
• Your friend must pay his first month’s bill for you to be eligible for 25% discount on your next month’s Evo bill.
• There is no limit to the number friends that you can refer.
• If the friend that you have referred returns the Evo you will not be eligible for any discount.
• If you have referred more than one friend you will get 25% off per month for each friend that you have referred. Example: Refer 3 friends and get 25% off for 3 months.
• You can refer your friends from any city where Evo service is available.